Privacy Policy  

The Forge Bagel Co.

Updated: November 15, 2025

  1. Introduction

 Blacksmith Artisan Foods Inc., DBA The Forge Bagel Co. (“we”, “us”, or “our”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, visit our official social media platforms, or use our services via website or official apps that are downloaded from Apple App Store or Google Play, collectively referred to as “Online Properties”. By using our Online Properties, you agree to the practices described in this policy.

  2. Information We Collect 

 We may collect the following categories of personal information:


Name and Email Address: When you contact us, sign up for our newsletter, or create an account, we collect your name and email address to communicate with you and fulfill your requests.

Payment Information: When you make a purchase, we collect payment information necessary to process your transaction. We will pass only the pertinent details regarding your purchase to our payment processor (gateway provider); we do not process, transmit or store your full payment card details, billing address, or any other sensitive financial information on our systems.

Usage and Analytics Data: We collect aggregated data about how visitors interact with our Online Properties, such as your web browser, IP address, pages viewed, time spent on the site, and general navigation patterns. This is done through pixel tags, a tracking link or beacon, or other proprietary technology that are utilized by the platforms we use. We do not collect or share your full browser history other than 3rd party analytics providers such as Google. 

Apps: When using our official apps, we do not access information from your mobile device. We will allow your device to pre-fill certain fields for convenience, but those fields are required for the desired function requested by you. 

Cookies: Our Online Properties may use cookies — small text files stored on your device — to improve your browsing experience, remember your preferences, and gather analytics data. You can control or disable cookies through your browser settings; however, some features of our website may not function properly without them.


3. How We Use Your Information

We use the information we collect from our Online Properties for the following purposes:

  • To process and fulfill your orders and purchases.
  • To communicate with you about your orders, inquiries, or account.
  • To send you promotional emails or updates, where you have opted in.
  • To improve our website, services, and customer experience.
  • To comply with applicable legal obligations.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for their own marketing or commercial purposes. We will only share your information to complete the necessary tasks requested by you, such as completing a purchase through our payment processor (gateway provider). We do not share browsing history or other personal data with any external parties

5. Data Rentention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including to comply with legal, accounting, or reporting requirements. If you would like us to delete your information, please contact us using the details below and we will respond to your request in accordance with applicable law. 

6. Foreign Country

We may process, store, and transfer your personal information in and to a foreign country such as the USA, with different privacy laws that may or may not be as comprehensive as Canadian law. In these circumstances, the governments, courts, law enforcement, or regulatory agencies of that country may be able to obtain access to your personal information through the laws of the foreign country.

7. Your Privacy Rights

As a Canadian business residing in Manitoba, we comply with applicable federal and provincial privacy legislation. You have the right to:

  • Access the personal information we hold about you.
  • Request corrections to inaccurate or incomplete information.
  • Withdraw consent for the collection or use of your information (subject to legal or contractual restrictions).
  • Request deletion of your personal information, where applicable.



To exercise any of these rights, please contact us at the address below.

8. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Links

We have not reviewed all the websites or links connected to our Online Properties and we are not responsible for the contents of any such connected website. The use of such a connected site is at the user’s own risk.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:


The Forge Bagel Co.

Attention: Privacy Officer

Privacy Inquiries: privacy@theforgebagel.com